Offices: Customer Service Centre

Monday to Friday: 10:00 – 14:00 and 15:30 – 18:30

(Afternoon opening times in July and August: 16:00 – 19:00)

Saturdays: 10:00 – 14:00 and 16:00 – 18:00.

Sundays: 10:00 – 14:00.

The office is manned by staff who speak English, French,

Dutch, German, Catalan and Spanish.